888 game's Privacy Policy

888 game takes the personal information of every member who uses its website and services seriously. This Privacy Policy ("Policy") explains what types of information we collect, why we collect it, how we use and store it, and what rights you have.

This policy applies to all 888 game services — including website browsing, account registration, deposit and withdrawal activities, casino gaming, sports betting, and all communication with customer support.

Our Terms and Conditions contain additional terms related to this Privacy Policy, and we recommend reading both together. By continuing to use the site, you are considered to have accepted the terms of this policy. If you do not agree with these terms, please refrain from using the service.

888 game collects various types of information to provide services to members. The type of information depends on which services you are using.

2.1 Information You Provide Directly

What you voluntarily provide at the time of account registration and afterwards:

• Full name, date of birth, and national ID or passport number
• Mobile number and email address
• Permanent address
• Payment information — bKash, Nagad, or Rocket mobile banking number or bank account details
• Copies of documents submitted for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use the 888 game website or app, certain technical information is automatically collected:

• IP address and Device ID
• Browser type and version, operating system
• Date, time, and duration of your visit to the site
• Which pages you visited and which games you played
• Data collected through cookies and similar tracking technologies
• Betting and gaming activity logs

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive limited information from trusted third-party service providers — but this is done only under legal obligations.

888 game uses collected information for specific and lawful purposes. Information is not used for any other purpose without your knowledge or consent.

3.1 Service Delivery and Operations

• Ensuring account registration, identity verification, and login security
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, or bank transfer
• Managing bonuses and promotions — such as a 100% welcome bonus (up to ৳8,000) subject to applicable terms
• Customer support — resolving issues via 24/7 live chat and email
• VIP membership management and weekly cashback payments

3.2 Security and Fraud Prevention

• Detecting and blocking unauthorized access to accounts
• Preventing the creation of multiple accounts or bonus abuse
• Complying with anti-money laundering regulations
• Monitoring system security and identifying vulnerabilities

3.3 Service Improvement

• Analyzing site usability to improve design
• Recommending games based on your preferences
• Quickly identifying and fixing technical issues on the site

3.4 Communication and Marketing

With your consent, we may send you relevant promotional information, new bonus offers, or game update notifications. You can withdraw this consent at any time from your account settings or by contacting customer support.

888 game never sells your personal information commercially to third parties. However, in certain circumstances, limited information may be shared with trusted partners:

4.1 Service Provider Partners

Third-party service providers engaged for payment processing, identity verification, technical maintenance, or customer support receive only the information they need. These partners are contractually bound to meet our privacy standards.

4.2 Legal Obligations

We may provide necessary information in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities. This is part of our legal obligations.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, information may pass to the new ownership. In such cases, data protection will be assured in accordance with the terms of this policy, and members will be notified in advance.

The 888 game website and app use cookies and similar technologies. These are small data files stored in your browser or device.

5.1 Types and Purposes of Cookies

• Essential Cookies: Maintaining login sessions and managing security tokens — without these, the service will not work properly.
• Functional Cookies: Remembering your preferred language, game settings, and other preferences.
• Analytics Cookies: Understanding which pages are used most and improving the site experience.
• Security Cookies: Detecting fraudulent activity and keeping accounts secure.

5.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may disrupt core services including login and transactions.

888 game follows industry-standard technical and procedural measures to protect your information.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — all communication on the site is encrypted
• Stored data encryption — especially for payment and identity-related information
• Firewalls and intrusion detection systems
• Regular security testing and vulnerability assessments
• Two-Factor Authentication (2FA) support

6.2 Procedural Security

• Staff data protection training and strict access controls
• Only authorized staff can access specific data
• Audit logs kept for all data access and modifications
• Rapid response plan in the event of a data breach

However, no method on the internet is completely secure. We do our best to ensure the highest level of protection, but full security of any system cannot be guaranteed. Keeping your password and login details confidential and reporting any suspicious activity immediately is part of your responsibility.

Every member registered with 888 game has the following rights regarding their own information:

7.1 Right to View and Correct Information

You can log in to your account at any time to view and update your profile information. For corrections to incorrect or outdated information, you can contact customer support.

7.2 Request to Delete Information

After closing your account, you may request that your information be deleted. However, certain information must be retained for a specified period due to legal obligations.

7.3 Withdrawal of Marketing Communications

If you want to stop receiving promotional emails or notifications, you can easily do so from your account settings or by informing customer support.

7.4 Data Portability

You may request a copy of the information associated with your account. Contact customer support in writing on this matter and the information will be provided subject to verification.

Our Responsible Gaming Guidelines also contain detailed information on various options for controlling your account — such as temporary suspension, limit setting, and self-exclusion.

All 888 game services are for persons aged 21 and above only. We do not knowingly collect or store the information of any minor.

Age is verified at the time of registration and proof of age is required during the identity verification process. If we become aware that a minor's information has been collected, steps will be taken to delete that information and close the associated account.

If you are a parent or guardian with concerns about a child's information, please contact customer support immediately.

Collected information is retained only for as long as necessary. The following are considered when determining the retention period:

• The necessity of the information for service delivery
• Applicable legal obligations in Bangladesh
• Potential need for dispute resolution or legal claims
• Fraud and cybersecurity perspective

After account closure and once the legal retention period has ended, personal data is securely deleted or anonymised so that the individual cannot be identified later.

888 game may update this privacy policy from time to time — if the scope of services expands, if there are technical changes, or if applicable laws change. For significant changes:

• A notice will be posted on the website's main page
• Registered members will be notified by email
• The "Last Updated" date at the top of the policy will be changed

Continuing to use the service after any changes will be considered acceptance of the new policy. It is therefore recommended to visit this page regularly.

To learn more about the various services on our site, visit the About Us page, or go to the FAQ section for any questions.

If you have any questions, concerns, or complaints about this privacy policy, please contact the 888 game customer service team:

After a complaint is received, we will respond as quickly as possible subject to verification. For complex data-related requests, identity verification may be required.